FAQ
Yes, all our products comply with major international standards, including CE, FCC, RoHS, REACH, and IP65. Customized certifications are also available upon request.
We use high-quality and eco-friendly materials such as die-cast aluminum (ADC12) for the housing and FR-4 circuit boards with lead-free soldering. All surface treatments comply with RoHS standards.
Our monthly output exceeds 50,000 units, supported by 15 SMT lines and 3 assembly lines. In 2024, our on-time delivery rate reached 98.7%.
Yes, we offer 1 to 3 free samples to qualified buyers. The buyer covers the shipping fee (DHL account accepted), and samples are typically delivered within 3–5 working days.
We have no MOQ requirement. Even a single unit is available at factory price.
We follow a five-stage inspection process, including incoming material checks, SMT and assembly inspections, a 72-hour aging test, and final quality control. You can also download our Quality Control Manual for details.
All products come with a 12-month warranty covering material and manufacturing defects. We offer free replacements or repairs and can provide extended warranty options if needed.
We accept T/T, Alipay, WeChat Pay, and sight L/C via SWIFT.
For in-stock items, delivery takes 3–5 working days. Customized orders typically take 15–25 working days. For urgent needs, we can ship within 1–3 working days.
